Experienced Full Stack Customer Experience Specialist – Dutch Language Support for blithequark
Are you a customer-centric professional with a passion for delivering exceptional experiences? Do you have a flair for languages and a knack for problem-solving? We're on the hunt for a talented Remote Customer Experience Specialist to join our dynamic team at blithequark. As a key member of our Dutch-speaking customer service team, you'll be the first point of contact for our customers, providing top-notch support via phone, email, and chat.
About blithequark
blithequark is a leading e-commerce company that's revolutionizing the way people shop online. With a team of over 100 colleagues from around the world, we're committed to delivering an exceptional customer experience that sets us apart from the rest. Our vibrant office in Valencia, Spain, is the perfect blend of work and play, with a dynamic, entrepreneurial, and international environment that's perfect for young professionals.
What We Offer
As a Remote Customer Experience Specialist at blithequark, you'll enjoy a range of benefits that will make your career take off:
- Flexible working arrangements: Work from our vibrant Valencia office, remotely from anywhere in Spain, or a hybrid mix of both – we trust you to get the job done!
- Dynamic team: Join a team of talented professionals from diverse backgrounds, all united by a passion for delivering exceptional customer experiences.
- Growth opportunities: Our Growth Program offers plenty of job opportunities, so you can design your career and take it to the next level.
- Free Spanish classes: If you're based in Valencia, you'll enjoy free Spanish classes to help you navigate the local culture.
- Attractive discounts on Urban Sports Club: Enjoy a broad variety of sports whenever and wherever, with attractive discounts on Urban Sports Club.
- Breakfast and Lunch are on us!: In Valencia, you'll enjoy breakfast and lunch on us, so you can focus on delivering exceptional customer experiences.
- Become part of our Growth Program: With plenty of job opportunities, you'll have the chance to grow and develop your skills in a fast-paced learning curve.
- Free bi-weekly Bootcamp: In Valencia, you'll enjoy a free bi-weekly Bootcamp to help you stay on top of your game.
What You'll Do
As a Remote Customer Experience Specialist, you'll be the first point of contact for our Dutch-speaking customers, providing top-notch support via phone, email, and chat. Your key responsibilities will include:
- Providing service with a smile and practicing our core value: 'Think like a customer'
- Helping customers find the right product and service by proactively assisting them online and offline
- Being the first contact for our customers via phone, email, and chat
Requirements
To succeed in this role, you'll need:
- A professional level of English and Dutch, both verbally and written
- A Bachelor degree or academic level
- A super customer-friendly attitude and enjoyment while being in touch with customers
- A dynamic and flexible personality
- A real team player and a great addition to our amazing team
- Solution-oriented mindset and you excel in problem-solving in a creative way
- Experience in Customer Service or with Adobe InDesign skills is a plus!
- Willingness to relocate or already Valencia based
Why Join blithequark?
At blithequark, we're passionate about delivering exceptional customer experiences that set us apart from the rest. As a Remote Customer Experience Specialist, you'll be part of a dynamic team that's committed to growth, innovation, and customer satisfaction. With a unique culture and challenges at a fast-growing e-commerce company, you'll have the opportunity to design your career and take it to the next level.
How to Apply
Ready to take your career to new heights? Apply now to become a Remote Customer Experience Specialist at blithequark. Don't miss this opportunity to join a dynamic team that's passionate about delivering exceptional customer experiences. Apply for this job