Immediate Hiring: Customer Sales and Service Representative at blithequark
Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in fast-paced environments and enjoy helping others connect to the digital world? If so, we have an exciting opportunity for you to join blithequark as a Customer Sales and Service Representative!
About blithequark
At blithequark, we're a dynamic and innovative company that's constantly pushing the boundaries to impact the way people live, work, and play. We're a community of people who anticipate, lead, and believe that listening is where learning begins. We come together in crisis and in celebration, lifting our communities and building trust in how we show up, everywhere & always. Our mission is to empower our customers to achieve their goals, and we're looking for talented individuals like you to join our team!
What You'll Be Doing
As a Customer Sales and Service Representative at blithequark, you'll be at the heart of our customer service operations, delivering first-class customer service in every interaction. You'll be solving customer issues, acting as a salesperson, product guru, billing expert, and more. You'll be the one on the front line to help us solve our customers' challenges and deliver on our promise of superior customer service.
Responsibilities
* Answering incoming calls from customers and responding to requests about installation, disconnection, changes to service, and blithequark products and services.
- Identifying customer needs and proactively offering our products and services.
- Contacting customers by phone or in writing concerning past due payments.
- Investigating and resolving customer inquiries and disputes on service, billing, rates, adjustments, and policy issues.
- Verifying service order accuracy and completeness and making corrections/changes, as needed.
- Working evenings, weekends, holidays, and unscheduled shifts as determined by the needs of the business.
What We're Looking For
* A dedication to customer service excellence with amazing communication skills and a positive, professional attitude.
- The ability to thrive in a fast-paced work environment and enjoy helping our customers connect to the digital world.
- Related Associate Degree or 2+ years' relevant experience.
- Customer Service call center experience.
- Previous collections experience.
- Experience with selling products and services.
- Customer service skills.
- Demonstrated ability to communicate with detail and precision.
Even Better If You Have
* A related Associate Degree or 2+ years' relevant experience.
- Customer Service call center experience.
- Previous collections experience.
- Experience with selling products and services.
- Customer service skills.
- Demonstrated ability to communicate with detail and precision.
What We Offer
* A competitive salary.
- Opportunities for career growth and professional development.
- A collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging.
- A comprehensive benefits package, including health and wellness benefits, 401(k) Savings Plan, stock incentive programs, paid time off, adoption assistance, and tuition assistance.
- A remote work environment with occasional in-person trainings and meetings.
- A dynamic and innovative company culture that values diversity, equity, and inclusion.
Equal Employment Opportunity
We're proud to be an equal opportunity employer and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At blithequark, we know that diversity makes us stronger, and we're committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging.
How to Apply
If you're a customer service enthusiast with a passion for delivering exceptional experiences, we encourage you to apply today! Please submit your application, and we'll be in touch to discuss this exciting opportunity further. Apply To This Job
Join Our Team!
This is a fantastic opportunity to grow your career and join a dynamic and innovative company that's constantly pushing the boundaries to impact the way people live, work, and play. If you have the skills and passion we're looking for, please submit your application today and become a part of the blithequark team! Apply for this job