Salesforce Technical Administrator.

Department Information To apply, please go to: https://cu.taleo.net/careersection/2/jobdetail.ftl?job=38152 Join Our Team and Make a Difference in Higher Education! At the System Administration office at the University of Colorado, we are dedicated to building a workplace where everyone feels valued, supported, and empowered to thrive. Our office is committed to fostering a culture where employees find community, a sense of belonging, and the opportunity to contribute meaningfully to our mission and purpose. By joining our team, you’ll have a direct impact on shaping the future of higher education. In addition to the Office of the Board of Regents, the University of Colorado’s system administration includes 19 units that provide essential services to CU’s campuses in Aurora, Boulder, Colorado Springs, and Denver, as well as the Office of the President. While not a part of any one campus, we are proud to serve in the centralized office for the University system. Together, we ensure CU continues to deliver outstanding education, groundbreaking research, and valuable service to our communities. We believe in creating an environment where the unique experiences and perspectives of everyone are embraced, enriching the work we do and the strategic outcomes we pursue. If you’re passionate about making a difference, contributing to a dynamic team, and supporting a mission that matters, we encourage you to apply and be part of our journey. Learn more about CU System Administration . Position Summary The University of Colorado’s (CU) Office of Advancement manages and coordinates administrative functions that support the campus-based fundraising field staff. These functions include communications, data management, CRM operations, reporting & analytics, estate gift planning, gift processing, marketing, research, and other services. These centralized services place the institution in an optimal position to attract substantial support from the philanthropic sector. The Salesforce Technical Administrator is a member of the CU Ascend Administration Team (CAAT), responsible for hands-on configuration and development within the university’s Salesforce ecosystem. This position supports the delivery of scalable, reliable, and user-centered solutions across multiple Salesforce products, including Ascend, Sales Cloud, and Service Cloud. This role requires strong admin capabilities and foundational Apex development skills. The ideal candidate will be eager to grow into more advanced development and architectural responsibilities over time. This position reports to the Solutions Architect and Team Manager and is exempt from the State of Colorado Classified Staff system. Where You Will Work The CU System Office of Advancement follows a “flexibility first” approach to work that defines how we manage and make use of in-person time. As a fully remote position within the state of Colorado, this role will work remotely with the exception of four separate callback weeks per year— when all our colleagues are expected to be together in the office. During callback weeks, this role is expected to work from the CU System office at 1800 Grant St. in Denver, Colorado. Any additional in-office time will be determined by this role's manager. Description Of Job Primary Responsibilities:

• Configure and maintain Salesforce objects, fields, page layouts, validation rules, flows, and other declarative tools with direction and support from team leadership.
• Contribute to Apex development tasks including triggers, classes, and Lightning Web Components under guidance of senior technical staff.
• Manage user roles, profiles, permission sets, and security settings.
• Support data quality through automation, validation, and cleanup processes.
• Participate in sprint planning, backlog grooming, and QA coordination.
• Maintain platform documentation and contribute to release readiness.
• Assist with integration support and system optimization efforts.
• Collaborate with cross-functional teams to translate business needs into technical solutions.

Secondary Responsibilities

• Participate in technical design discussions and propose scalable solutions.
• Support testing and deployment activities across environments.
• Contribute to end-user documentation and training materials.
• Engage in professional development to expand technical depth and architectural understanding.

Minimum Qualifications

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

• Bachelor’s degree in Computer Science, Information Systems, or related field. Education requirement may be substituted on a year-for-year basis with directly related experience.
• Two (2) years of experience as a Salesforce CRM system administrator.
• Salesforce Administrator Certification.
• Demonstrated experience with Apex development (e.g., coursework, projects, or professional contributions).

Preferred Qualifications

• Additional Salesforce certifications (e.g., Platform App Builder, Advanced Admin).
• Experience with Salesforce Ascend or Education Data Architecture (EDA).
• Exposure to DevOps tools and practices (e.g., Gearset, CI/CD).
• Experience in a higher education or nonprofit environment.
• Interest in growing toward technical architecture or solution design.

Knowledge, Skills, And Abilities

• Strong understanding of Salesforce administration and configuration.
• Foundational Apex development skills and willingness to grow in this area.
• Ability to troubleshoot and resolve platform issues independently.
• Strong communication and collaboration skills across technical and functional teams.
• Attention to detail and commitment to documentation and process standards.
• Ability to learn and apply new technologies and development practices.
• Interest in contributing to long-term system design and architecture.

Certifications

• Salesforce Administrator Certification (required)
• Salesforce PD1 certification (preferred)

Supplemental Information How To Apply For full consideration, please attach a resume including any and all relevant experience to be accurately assessed against the qualifications listed in the posting to https://cu.taleo.net/careersection/2/jobdetail.ftl?job=38152

Benefits

With our unparalleled range of benefits, including top-notch healthcare, comprehensive wellness programs, enriching professional development, and a dynamic work-life balance, we ensure your holistic growth and happiness.

• No-cost or low-cost medical & dental plan options, some inclusive of IVF assistance.
• Disability, Life, Vision Insurance options.
• Multiple retirement planning options including a mandatory 401(a) plan where CU contributes 10% of your gross pay, a 401k or 403b plan and a 457 deferred compensation plan.
• Pre-tax savings plans, such as Health care and Dependent care flexible spending accounts.
• Embrace a healthy work-life balance with ample sick and vacation leave, along with at least 12 paid holidays. This includes a dedicated week off for winter break.
• 6 weeks of parental leave to adjust to the joys of parenthood.
• A tuition benefit program for you and/or your dependents.
• Free RTD EcoPass and Free Onsite Parking at our 1800 Grant Street Office.
• Many additional perks & programs with the CU Advantage .

Additional Taxable Fringe Benefits May Be Available. For more information on benefits programs, please review our Comprehensive Benefits Guide . Access our Total Compensation Calculator to see what your total rewards could be at CU. (This position is a University Staff position) Apply tot his job Apply To this Job