Mgr, Systems Engineering
About the position The MGR, SYSTEMS ENGINEERING position at Spectrum is responsible for leading a team of systems and DevOps engineers in the design, development, implementation, and operation of enterprise-wide customer premises equipment (CPE) platforms. This role emphasizes maintaining the integrity and stability of CPE ecosystems while providing ongoing direction and support to the engineering team. The position also involves overseeing technical operations, managing budgets, and ensuring effective communication and problem-solving within the team.
Responsibilities
- Provide leadership and direction to engineers on technologies, best practices, and career development.
- Oversee all technical operations to maintain the integrity and stability of CPE ecosystems.
- Guide the ongoing implementation of operational analytics, monitoring, and reporting of CPE platforms.
- Provide 'on-call' leadership support and response to CPE platform issues after normal business hours.
- Coordinate preparation of the capital and operating budget process and monitor activity throughout the year to ensure capital and operating expenses are controlled according to the budgeted plan.
- Perform other duties as requested by supervisor.
Requirements
- Bachelor's degree in computer science, Engineering, or related field or equivalent work experience.
- Minimum six (6) years of Systems Engineering experience.
- Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner.
- Ability to provide effective, results-oriented direction and make sound decisions while under pressure.
- Ability to prioritize, organize, and simultaneously manage several projects and initiatives effectively.
- Skilled at providing coaching, guidance, mentoring, and motivation whenever necessary.
- Advanced knowledge of troubleshooting tools (i.e., tcpdump, netstat, iostat, traceroute, snoop).
- Advanced ability to create detailed documentation to functionally understand new and existing applications.
Nice-to-haves
- Working knowledge of Linux/Unix operating system and command line interface.
- Advanced knowledge of LAN/WAN topology, network protocols, switches, and firewalls.
- Fundamental understanding of carrier-grade systems architecture, design, and security.
- Working knowledge with System monitoring applications (Splunk, DataDog, OP5, CloudWatch, etc.).
- Advanced understanding of LAN/WAN topology, network protocols (TCP/IP, FTP, NFS), switches, and firewalls.
- Working knowledge of the DHCP, DNS, SNMP, and TFTP protocols.
- Advanced ability to conduct design sessions to specify solution designs for feasibility, cost, and functionality.
- Advanced ability to follow and implement established change and control policies and procedures.
- Working knowledge of development tools, application frameworks, and testing tools.
- Working knowledge of OSS applications and software.
- In-depth knowledge of choosing the appropriate lifecycle and the planning, monitoring and control of the systems engineering process.
- Strong ability to transform an operational need into a description of system parameters and incorporate those parameters in the control of the total system development to achieve an optimum, cost-effective balance of all system elements.
Benefits
- Health Insurance: Medical, prescription drug, dental, and vision plans available.
- Paid Time Off: Paid vacation, sick and personal time, and holidays.
- 401(k) Retirement Savings: 100% match for every dollar contributed, up to 6% of eligible pay.
- Education Assistance: Reimbursement up to $10,000 a year for undergraduate and graduate degrees through partnership with Guild.
- Career Progression: Opportunities for advancement.
- Training and Certification: Sponsored courses to enhance skills.
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