Healthcare Program Management Sup II (Remote) – Amazon Store
Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description We are seeking a proven Program Management Supervisor who will serve as the primary point of contact for complex Healthcare customers that use one or more of the UPS portfolio offerings. The individual will support performance reliability and execution, promote customer retention and growth, and foster a differentiated customer experience with UPS. Key Responsibilities
- Conduct short- and medium-term project management
- Provide client advocacy and critical issue resolution
- Support compliance collaboration, risk mitigation, process improvement, and other value-added service
- Oversee standard operating procedures (SOPs), manage statements of work (SOWs), and support other operational and technical engagements
- Coordinate and deliver regular reporting
- Drive quantified value for our customers
- Facilitate internal and external meetings
- Understand UPS Healthcare offerings, products and services
- Effective written and verbal communication skills
- Demonstrated ability to collaboratively work with customer service, operational, technical, quality, financial and other functional teams
- Proficient in Microsoft Office applications
- Ability to analyze data and translate insight into recommendations
- Bachelor’s degree or 5+ years of equivalent experience