Experienced Program Coordinator for Tutoring Services – Remote Opportunity with California State University

Are you passionate about education and committed to helping students succeed? Do you have a strong background in program coordination, tutoring, and student services? If so, we invite you to apply for the Program Coordinator for Tutoring Services position at California State University. This is a unique opportunity to join a dynamic team dedicated to providing exceptional support to students, while working remotely from the comfort of your own home.

About California State University

California State University (CSU) is a public university system that serves over 480,000 students across 23 campuses. As a leading institution in higher education, CSU is committed to providing students with a world-class education, while fostering a culture of diversity, equity, and inclusion. Our mission is to promote student success, academic excellence, and community engagement, while preparing students for a rapidly changing world.

Job Summary

We are seeking an experienced Program Coordinator for Tutoring Services to join our team at CSU. The successful candidate will report to the Director of Peer Connections and will be responsible for developing and implementing tutoring services that support student transition and retention. This is a full-time, remote position that requires a strong background in program coordination, tutoring, and student services.

Key Responsibilities

As a Program Coordinator for Tutoring Services, you will be responsible for:

• Assisting with the development, planning, coordination, and assessment of the tutoring program
• Staying informed through higher education literature and research regarding retention and institutional policies and procedures
• Collaborating with campus entities on events that promote tutoring and academic success
• Reviewing and updating documentation for peer educators to be used during training and as resources throughout the year
• Collaborating with other departments and colleges to provide effective learning assistance and representing Peer Connections as requested on committees and related activities that focus on tutoring issues
• Supporting the Program Director with recruitment, hiring, training, directing, supervision, and evaluation of undergraduate and graduate student interns
• Collaborating to design and implement tutor training that meets International Standards of the College, Reading, and Learning Association (CRLA) including theoretical and practical applications
• Assisting the coordination of the CRLA International Tutor Training program certification for Peer Connections
• Monitoring and managing student employee work hours to ensure they are not exceeding allowable work hours in a week
• Supporting the coordination of the department's use of EAB (Spartan Connect) for scheduling, tutoring, and reporting
• Receiving, processing, and directing all communications (mail, email, phone calls) to appropriate persons in the unit or to other departments
• Collecting, analyzing, and maintaining data to be used for statistical reporting for the Program Director
• Assisting in the development of culturally appropriate and accessible marketing and publicity materials such as flyers, emails, newsletters, posters, presentations, brochures, videos, websites, and social media platforms
• Writing, editing, and managing tutoring content on center website and social media platforms

Essential Qualifications

To be successful in this role, you will need:

• Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field
• Two years of professional experience in one of the student services program areas or in a related field
• A master's degree in a job-related field may be substituted for one year of professional experience

Preferred Qualifications

We are particularly interested in candidates with:

• A master's degree
• Experience with tutoring on a college campus
• Experience working with a diverse student population

Skills and Competencies

To excel in this role, you will need:

• Ability to communicate with constituents in a professional and respectful manner
• Ability to acquire knowledge of organizational procedures and activities of the department
• Ability to create and facilitate student development and study skill programming
• Ability to develop and deliver appropriate learning support strategies
• Ability to work as a team collaboratively
• Knowledge of English grammar, business writing, punctuation, spelling
• Clear written and oral communication
• General knowledge of university methods, procedures, and practices
• Ability to create and facilitate programs that are responsive to a diverse and multicultural environment
• Knowledge of the principles of individual and group behavior
• General knowledge of individual counseling techniques
• Knowledge and understanding of the various technology platforms used in the University's online learning environment

Career Growth Opportunities and Learning Benefits

As a Program Coordinator for Tutoring Services, you will have the opportunity to:

• Develop your skills and expertise in program coordination, tutoring, and student services
• Collaborate with a dynamic team of professionals dedicated to student success
• Participate in ongoing training and professional development opportunities
• Contribute to the development of culturally appropriate and accessible marketing and publicity materials
• Represent Peer Connections on committees and related activities that focus on tutoring issues

Work Environment and Company Culture

As a remote employee, you will have the flexibility to work from the comfort of your own home. Our company culture values:

• Diversity, equity, and inclusion
• Student success and academic excellence
• Community engagement and outreach
• Collaboration and teamwork
• Professional development and growth

Compensation, Perks, and Benefits

We offer a competitive salary and benefits package, including:

• A salary range of $4,610 - $4,727 per month
• Comprehensive benefits package typically worth 30-35% of your base salary
• Opportunities for professional development and growth
• Flexible work arrangements, including remote work options

How to Apply

If you are passionate about education and committed to helping students succeed, we invite you to apply for the Program Coordinator for Tutoring Services position at California State University. Please submit your application, including your resume and a letter of interest, through our online application system.

Don't Hesitate, Apply!

We value a great attitude and a willingness to learn above all. Don't worry if you don't meet every single requirement. Submit your application today and join our dynamic team dedicated to student success! Apply for this job