Experienced Full Stack Case Manager – Field Based Behavioral Health Care Coordination
At United Healthcare, we're simplifying the health care experience, creating healthier communities, and removing barriers to quality care. As a Field Case Manager, you'll play a vital role in making a difference in the lives of millions of people. Join our team to start Caring. Connecting. Growing together.
About United Healthcare
United Healthcare is a leading health care company that's dedicated to helping people live healthier lives and making the health system work better for everyone. We believe everyone deserves the opportunity to live their healthiest life, regardless of their background or circumstances. Our mission is to create a healthier world, and we're committed to mitigating our impact on the environment and enabling equitable care that addresses health disparities and improves health outcomes.
Job Summary
We're seeking an experienced and compassionate Field Case Manager to join our Care Management team. As a Field Case Manager, you'll be the primary care manager for a panel of members with complex behavioral health needs, including mental health or substance use disorders. You'll provide behavioral health support to the broader team, focusing on care coordination activities that promote appropriate utilization of services and improved quality of care.
Key Responsibilities
As a Field Case Manager, you'll be responsible for:
- Assessing, planning, and implementing care strategies that are individualized by patient and directed toward the most appropriate, least restrictive level of care.
- Identifying and initiating referrals for social service programs, including financial, psychosocial, community, and state supportive services.
- Managing the care plan throughout the continuum of care as a single point of contact.
- Communicating with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members.
- Advocating for patients and families as needed to ensure the patient's needs and choices are fully represented and supported by the health care team.
Work Environment and Culture
As a Field Case Manager, you'll spend about 80% of your time in the field visiting our members in their homes or in long-term care facilities. You'll need to be flexible, adaptable, and patient in all types of situations. Our team is dedicated to creating a supportive and inclusive work environment that values diversity and promotes a culture of care and compassion.
Required Qualifications
To be successful in this role, you'll need:
- A 4-year degree plus 2+ years of relevant experience in case management or a related field.
- No degree, 6+ years of relevant social service or case management experience.
- 1+ years of experience with MS Office, including Word, Excel, and Outlook.
- Access to reliable transportation and the ability to travel within assigned territory to meet with members and providers.
Preferred Qualifications
While not required, we're looking for candidates with:
- LTC Case management experience.
- Experience with electronic charting.
- Experience with arranging community resources.
- Field-based work experience.
- Experience in serving individuals with co-occurring disorders (both mental health and substance use disorders).
- Background in managing populations with complex medical or behavioral needs.
- Experience in long-term care, home health, hospice, public health, or assisted living.
- Experience with local behavioral health providers and community support organizations addressing SDOH (e.g., food banks, non-emergent transportation, utility assistance, housing/rapid re-housing assistance, etc.).
- Bilingual Spanish.
Career Growth Opportunities and Learning Benefits
At United Healthcare, we're committed to helping our employees grow and develop their careers. As a Field Case Manager, you'll have opportunities to:
- Develop your skills and expertise in care management and behavioral health.
- Collaborate with a diverse team of professionals who share your passion for care and compassion.
- Participate in ongoing training and education programs that support your professional growth.
- Take on new challenges and responsibilities as you grow in your role.
Compensation, Perks, and Benefits
As a Field Case Manager, you'll receive a competitive salary and a comprehensive benefits package that includes:
- Medical, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Paid time off and holidays.
- Opportunities for professional development and growth.
- A supportive and inclusive work environment.
How to Apply
If you're passionate about making a difference in the lives of others and are looking for a challenging and rewarding career opportunity, we encourage you to apply. Don't worry if you don't meet every single requirement – we value a great attitude and a willingness to learn above all. Submit your application today and join our team of dedicated professionals who are committed to creating a healthier world. Apply To This Job Apply for this job