Senior Salesforce Platform Administrator - Expert in Configuring and Optimizing Salesforce for Business Growth

Unlock Your Potential as a Senior Salesforce Platform Administrator at The Home Depot

Are you a seasoned Salesforce expert looking for a new challenge? Do you have a passion for configuring and optimizing Salesforce to drive business growth? The Home Depot is seeking a Senior Salesforce Platform Administrator to join their team as a Pro Senior Platform Administrator. As a key member of the Salesforce administration team, you will be responsible for leading the management and maintenance of Salesforce within the Home Depot Pro organization.

About The Home Depot

The Home Depot is a leading home improvement retailer with a strong commitment to innovation and customer satisfaction. As a Pro Senior Platform Administrator, you will be part of a dynamic team that is dedicated to delivering exceptional customer experiences through the effective use of technology. With a career at The Home Depot, you can be yourself and be part of something bigger.

Job Summary

The Pro Senior Platform Administrator is responsible for leading the management and maintenance of the day-to-day operations of Salesforce within the Home Depot Pro organization. This includes configuring, customizing, and optimizing Salesforce to meet the specific needs and objectives of the Pro business. The ideal candidate will have a deep understanding of Salesforce configuration tools, excellent communication skills, and the ability to collaborate effectively with cross-functional teams.

Key Responsibilities

• Collaboration (20%): Collaborate with the business and cross-functional partners to identify and define business requirements and prioritize enhancements.
• Platform Management (60%): Customize Salesforce or Anaplan to align with Pro business processes and workflows. Evaluate new releases of Salesforce or Anaplan to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users. Build and maintain advanced custom reports and dashboards or models to provide actionable insights into business data. Lead the administration and maintenance of Salesforce or Anaplan, including user management, security settings, and data integrity.
• Teach, Train, Develop (20%): Coordinate new and ongoing user training sessions. Develop training plans, materials, and documentation for users to help them effectively use Salesforce or Anaplan. Provide training and mentorship to Pro Platform Administrators.

Essential Qualifications

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
• 3+ years of work experience.
• High school diploma or equivalent.

Preferred Qualifications

• 5+ years of experience as a Salesforce Administrator with a proven track record of handling complex projects and configurations.
• Working knowledge of Salesforce Sales Cloud and Service Cloud.
• Deep understanding of Salesforce configuration tools, including (but not limited to): apps, custom fields, record types, dynamic layouts, flow, approval processes, custom settings, omni-channel, dashboards, and reports.
• Understanding of when to use Salesforce configuration versus code-based solutions (triggers/Apex).
• Experience with programming languages such as SQL, JavaScript, HTML, Java, and Apex.
• Certified Salesforce Administrator (or other relevant Salesforce certifications).
• DevOps and release management experience.
• Working knowledge of Microsoft Office Suite and Tableau.
• Demonstrated ability to collaborate and work effectively with cross-functional teams.
• Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences.
• Excellent verbal and written communication skills, including technical documentation.
• Bachelor's degree or equivalent in a field of study related to the job.

Skills and Competencies

To be successful in this role, you will need to possess the following skills and competencies:

• Action Oriented: Ability to take initiative and drive results.
• Collaborates: Ability to work effectively with cross-functional teams.
• Communicates Effectively: Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences.
• Customer Focus: Ability to understand and meet the needs of customers.
• Drives Results: Ability to drive results and achieve goals.

Career Growth Opportunities and Learning Benefits

As a Pro Senior Platform Administrator at The Home Depot, you will have the opportunity to develop your skills and expertise in Salesforce administration. You will be working with a talented team of professionals who are passionate about delivering exceptional customer experiences through the effective use of technology. You will also have access to training and development programs to help you grow in your career.

Work Environment and Company Culture

The Home Depot is a dynamic and inclusive company that values diversity and promotes a culture of innovation and collaboration. As a remote worker, you will be part of a distributed team that is committed to delivering exceptional customer experiences. You will have the flexibility to work from anywhere and be part of a team that is passionate about making a difference.

Compensation, Perks, and Benefits

The pay range for this position is between $100,000 - $220,000. The Home Depot offers a comprehensive benefits package that includes competitive compensation, health insurance, retirement savings, and paid time off. You will also have access to employee discounts and other perks that are designed to support your well-being and career growth.

Take the Next Step

Are you ready for this challenge? Apply now and let's discuss how you can become a vital part of our success story. As a Pro Senior Platform Administrator at The Home Depot, you will have the opportunity to make a real impact on the business and drive growth through the effective use of Salesforce. If you are a motivated and experienced Salesforce professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

To apply, please click on the link below: