Experienced Data Entry Specialist – Salesforce CRM and Non-Profit Operations
Are you a detail-oriented and organized individual with a passion for working in a dynamic non-profit environment? Do you have experience with Salesforce CRM and a strong understanding of data administration principles? If so, we encourage you to apply for the Data Entry Specialist position at blithequark, a leading organization dedicated to improving the lives of people with cancer and their loved ones.
About blithequark
blithequark has been a beacon of hope for individuals and families affected by cancer for over two decades. Our mission is to transform the cancer experience by reducing the burden on those impacted, especially in low-income and marginalized communities. Led by social work principles, we provide a network of support, information, resources, and professionals who fill critical gaps in care. Our services are designed to address the emotional, psychological, social, and practical challenges that come with a cancer diagnosis.
Job Overview
As a Data Entry Specialist at blithequark, you will play a vital role in ensuring the accuracy and timeliness of donor, volunteer, and organizational data entry into our Salesforce CRM. You will work closely with the development, program, and operations teams to maintain up-to-date records, track donations, and generate necessary reports for fundraising, events, and grant submissions. This position requires a high level of attention to detail, discretion in handling confidential information, and the ability to manage multiple tasks in a dynamic environment.
Responsibilities
Data Administration
* Work closely with the Database Administrator/Analyst to ensure data integrity and optimum efficiency of Salesforce
- Ensure proper procedures and best practices are followed for quality assurance and confidentiality
- Maintain the integrity of the electronic files for donors, prospects, members, and volunteers
- Enter data manually or through mass updates or uploads
- Manage automated workflows
- Make recommendations to enhance the efficiency and efficacy of Salesforce
Fund Development
* Process, record, and acknowledge donations according to established protocols, including direct gifts to the organization or third parties like Facebook or the United Way
- Generate donor reports and maintain donor lists for appeals, events, and other donor communications
- Ensure employee contributions and matches are processed in a timely manner
- Record stock and other electronic contributions
- Communicate with donors by phone and email, as well as with the organization's broker about stock transfers
- Demonstrates exemplary customer service in all exchanges
- Provide support for grant research, submissions, tracking, and reporting
Operations/Program
* Work with the accounting team to reconcile donations monthly and annually with QuickBooks
- Collaborate with staff involved in volunteer management to ensure data is entered and coded properly
- May provide backup data entry for the program team
- Perform other duties as necessary or assigned
Qualifications
* High School Diploma and 2+ years of experience using Salesforce NPSP or a similar constituent relationship management system, preferably within a non-profit organization
- A bachelor's degree is preferred
- Experience with Constant Contact and Classy is a plus
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Effective verbal and written communication skills with good proofreading capability
- Strong organizational skills, detailed oriented, and able to meet multiple deadlines
- Demonstrated ability to work on a high-performing team
- Ability to handle confidential information with sensitivity, integrity, discretion, and accuracy
- Reliability, responsiveness, and courtesy in all team and donor interactions
- Exhibits an interest in learning
What We Offer
* Competitive salary range: $55,000.00 - $65,000.00 per year
- Comprehensive benefits package, including:
+ 401(k) matching + Dental insurance + Flexible schedule + Health insurance + Life insurance + Paid time off + Vision insurance
- Opportunity to work in a dynamic and supportive team environment
- Professional development and growth opportunities
- Hybrid remote work arrangement in Bedminster, NJ 07921
How to Apply
If you are a motivated and detail-oriented individual with a passion for working in a non-profit environment, we encourage you to apply for the Data Entry Specialist position at blithequark. Please submit your application, including your resume and cover letter, through our website. We look forward to hearing from you! Apply for this job