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Customer Service Representative

Work from home Full-time role Hiring
Customer Service Representative Italian Speaker

Porto, Portugal | Remote Option | Start Date: 4th September 2025

We are looking for passionate Italian-speaking Customer Service Representatives to join our team in Porto! If youre customer-focused, tech-savvy, and want to work in a dynamic, multicultural environment, this is your chance.

What We Offer
  • Salary: 1,000 gross/month (14 months salary)
  • Performance Bonus: 50/month (paid 12 times/year)
  • Meal Allowance: 7.63/net per working day
  • Remote Work Option: Available for candidates residing in mainland Portugal
  • Rotative Shifts: Monday to Sunday, 08:0019:00 (possible extension to 21:00)
  • Two Rotative Days Off
Exceptional Relocation Support

For candidates from abroad

  • Room in a shared apartment (max. 12 months) at 280/month (all utilities included deducted from payslip)
  • Reimbursement of airfare up to 400 in economy class (after 6 months)
  • Additional temporary accommodation: hotel room for 28 days (depending on the project)

For candidates relocating within Portugal

  • Possible relocation support if currently in competitor-provided accommodation
  • Reimbursement of travel costs up to 150 (after 6 months)
  • Temporary hotel stay for 15 days (depending on the project)
Requirements
  • Native/Fluent Italian (spoken & written)
  • Good level of English (B1 minimum)
  • Valid work eligibility for Portugal:
    • EU ID or Residence Card
    • Manifestação de Interesse
    • Visa under consultation (case-by-case)
Why Join Us?
  • Inclusive international work environment
  • Full relocation support for a smooth start
  • Strong career progression opportunities in a fast-growing company
  • Supportive training to set you up for success

How to apply

Send your CV in English to [your recruitment email] with the subject Italian Customer Service Porto.

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