Aetna Data Entry Customer Service Jobs Work Fro...

Position: Data Entry Customer Service Representative Employment Type: Remote, Full-Time/Part-Time Location: Work From Home (United States) Salary: $25/Hour

About the Role

Key Responsibilities

• Accurately input, update, and maintain customer and policy information in company databases.
• Respond to customer inquiries via phone, email, or chat in a professional and courteous manner.
• Assist customers with questions about their accounts, claims, and policies.
• Verify and validate data to ensure accuracy and compliance with company standards.
• Identify and escalate any system issues or customer concerns to the appropriate department.
• Maintain confidentiality of sensitive customer information at all times.

Qualifications

Required Skills and Experience:

• High school diploma or equivalent.
• Strong typing and data entry skills with a high degree of accuracy.
• Excellent verbal and written communication skills.
• Basic computer proficiency, including familiarity with Microsoft Office applications and email platforms.
• Reliable internet connection and a dedicated workspace for remote work.
• Strong problem-solving and multitasking abilities.

Preferred Qualifications:

• Prior experience in customer service, data entry, or healthcare administration is a plus but not required.
• A positive and team-oriented attitude with the ability to work independently.

Benefits of Working with Aetna

• Competitive Pay: $25/hour with opportunities for growth.
• Flexible Scheduling: Choose shifts that suit your availability.
• Remote Work Opportunity: Work from the comfort of your home.
• Comprehensive Training: Full training provided to set you up for success.
• Career Advancement: Opportunities to grow within the company.
• Employee Benefits: Access to healthcare benefits, wellness programs, and more (eligibility may vary).

How to Apply