Immediate Hiring: Front Desk Clerk (Part-Time – Evenings)
Join a culture of excellence and collaboration. We are looking for a Front Desk Clerk! This is a fully Remote role, offering you the flexibility to work from anywhere. This position requires a strong and diverse skillset in relevant areas to drive success. In recognition of your expertise, this position offers a salary of a competitive salary.
- *Job Title: Front Desk Clerk (Part-Time – Evenings)**
• *Company Name: Sunset Hotel & Suites** • *Location: Austin, TX... —
- *Job Brief:**
Sunset Hotel & Suites, a leading hospitality brand in Austin, TX, is looking for a courteous, customer-oriented Front Desk Clerk to join our team on a part-time basis during evening shifts. This role is ideal for individuals who are efficient, friendly, and eager to contribute to our mission of providing excellent service standards.
- *Job Type:** Part-Time
- *Salary:** $15 per hour
- *Working Hours:** Evening shifts, 5 PM – 11 PM, Monday to Friday
- *Benefits:**
– Competitive hourly rate – Pro-rated Paid Time Off (PTO) – Employee discounts on hotel services – Opportunities for professional development —
- *Job Description:**
As a Front Desk Clerk at Sunset Hotel & Suites, you will be the first point of contact for our guests and play a crucial role in shaping their overall experience. Your primary responsibilities will include greeting guests, managing check-ins and check-outs, answering phones, and addressing guests’ needs with a professional demeanor.
- *Responsibilities:**
– Warmly greet guests upon their arrival and check them into the hotel efficiently. – Manage online and phone reservations and maintain organized records of all guests’ bookings. – Handle guest check-outs and ensure billing is processed accurately. – Provide information regarding hotel services, facilities, and other amenities. – Answer telephone inquiries promptly and professionally, redirecting calls as necessary. – Resolve guest issues with empathy and efficiency, escalating more complex issues to management. – Maintain a clean and tidy front desk area to uphold the brand’s standard of excellence. – Assist in handling and coordinating transportation requests for guests. – Ensure compliance with all hotel security procedures and policies.
- *Requirements:**
– High school diploma or equivalent; further education in hospitality or related field is a plus. – Proven experience in a customer service role, preferably in the hospitality industry. – Strong communication and interpersonal skills. – Ability to operate basic office equipment and familiarity with reservation management software is a plus. – Must be able to work evening shifts and have flexible availability including weekends and holidays. – Proficiency in English; additional languages are an advantage.
- *Restrictions:**
– Must be able to remain stationary at the front desk for extended periods. – Must be able to work legally in the United States without requiring sponsorship.
- *Education & Experience:**
– High school diploma is required. – Previous experience in a hotel or similar role is highly preferred.
- *Benefits:**
– Competitive pay rate. – Prorated Paid Time Off (PTO) to ensure work-life balance. – Employee discounts on hotel stays and services. – Regular training and development sessions.
- *How to Apply:**
Interested candidates should submit a resume and a brief cover letter explaining why they are a good fit for the role to [email protected]. We look forward to hearing from you and potentially welcoming you to our team! — Sunset Hotel & Suites is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Apply For This Job Directly Apply Job! Don't Hesitate, Apply!Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today! Apply tot his job Apply To this Job