Experienced Technology Operations Analyst - Driving Innovation and Disaster Recovery Compliance at blithequark

Join the Future of Retail Technology at blithequark

Imagine being part of a team where your work can simplify the lives of millions. At blithequark, we're not just a tech team; we're the innovators behind the world's leading retailer, pushing the boundaries of what's possible in the retail industry. We're a diverse group of professionals - developers, data scientists, cybersecurity experts, and management specialists - united by our passion for technology and our commitment to making a real impact.

About the Role: Analyst III, Technology Operations

We're seeking a talented and experienced Technology Operations Analyst to join our team at blithequark. As an Analyst III, you will play a critical role in driving the execution of innovation and ensuring application disaster recovery compliance across our global operations. This is a unique opportunity to work on complex projects, collaborate with worldwide groups, and contribute to the future of retail technology.

Key Responsibilities

• Test Management: Lead the testing of level 0/1 applications twice a year for disaster recovery compliance, ensuring seamless execution and high-quality results.
• Status Reporting: Provide regular status updates and detailed reports on test outcomes, issues, and overall disaster recovery administration activities.
• Jira Maintenance: Manage and maintain Jira instances, ensuring accurate tracking of tests, issues, and project progress.
• Issue Tracking and Resolution: Follow up on issues identified during testing, working closely with teams to resolve them promptly and efficiently.
• Review and Analysis: Conduct thorough reviews of reactions and disaster recovery administration activities, identifying areas for improvement and implementing changes as needed.
• New Application Reviews and Remediation: Assess new applications to bring them into scope for initial certification testing, ensuring compliance with global standards.
• Project Management: Oversee multiple projects simultaneously, ensuring timely completion, and adherence to guidelines and standards.
• Collaboration and Compliance: Work closely with internal groups and external consultants to drive compliance across global applications and environments.

What You'll Bring

To succeed in this role, you'll need a strong background in technology operations, project management, and test management. Here are the essential qualifications and skills we're looking for:

• Education: Bachelor's degree in a relevant field (Computer Science, Information Technology, etc.).
• Experience: At least 2 years of experience in project management, test management, Jira administration, and Power BI.
• Technical Skills: High-level understanding of technology platforms, IT controls, and regulations. Familiarity with cloud and on-premise technologies.
• Collaboration and Communication: Excellent collaboration and communication skills, with the ability to work effectively with global teams.
• Analytical Skills: Strong analytical and problem-solving skills, with the ability to interpret complex data and drive informed decisions.

Preferred Qualifications

While not mandatory, the following skills and experiences will give you a competitive edge:

• Experience with disaster recovery planning and execution.
• Knowledge of IT service management frameworks (ITIL, etc.).
• Familiarity with agile project management methodologies.
• Experience working in a global, multicultural environment.

Career Growth and Learning Opportunities

At blithequark, we're committed to the growth and development of our team members. As a Technology Operations Analyst, you'll have access to a range of training programs, mentorship opportunities, and career advancement paths. You'll work on challenging projects, develop new skills, and contribute to the evolution of our technology landscape.

Work Environment and Culture

We're a human-driven and tech-enabled organization that values innovation, collaboration, and diversity. Our work environment is designed to foster creativity, productivity, and well-being. As a remote worker, you'll be part of a global team connected by a shared passion for technology and customer satisfaction.

Benefits and Compensation

At blithequark, we offer a comprehensive benefits package, including:

• Healthcare benefits (medical, dental, vision).
• 401(k) plan with company match.
• Employee stock purchase program.
• Education benefits (tuition assistance, etc.).
• Paid time off (vacation, holidays, etc.).
• Financial benefits (life insurance, disability insurance, etc.).
• Career development and advancement opportunities.

Our compensation package is competitive and reflects the value we place on our team members. While the salary for this role is competitive, we're more interested in the impact you can make and the value you can bring to our organization.

Join Us at blithequark

If you're a motivated and experienced technology professional looking for a new challenge, we want to hear from you. As an Analyst III, Technology Operations, you'll play a critical role in shaping the future of retail technology and driving innovation at blithequark. Apply now to join our team and start your journey towards a rewarding and challenging career.

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