Employee Trainer

Job Details San Jose, 95128 - San Jose, CA Full Time $24.00 - $25.00 Hourly Monday-Friday 8am-5pm Description ESSENTIAL RESPONSIBILITIES/DUTIES: Essential functions of the job are denoted. Other duties may also be assigned. Please note that the essential functions may very depending on department size, organizational structure and/or geographic location. Reasonable accommodations may be made to allow individuals to perform the essential functions of the job or restructure marginal functions. Instruction and evaluation:

• Assess training needs through surveys, and interviews.
• Plan or participate in developing training course objectives.
• Obtains training materials designed to meet needs and objectives.
• Modifying materials as needs dictate
• Presents training/instruction to both groups and individuals.
• Insure training standards and effectiveness is maintained.
• Prepare and administer written and proficiency tests.
• Evaluate training effectiveness based on feedback of participants and management.
• Oversee maintenance of training records management systems.

Training coordination and skill development:

• Coordinate scheduling of training courses.
• Create training announcements.
• Coordinate training registration and notification process.
• Coordinate scheduling of language interpreters for employee accommodations
• Coordinate training with other organizations.
• Receive ongoing training and participate in needs assessment, course objective s development, and evaluation of training courses.
• Drafts and reviews training plans with supervisor prior to implementation.
• Studies and applies adult learning theory, group process and training methods to instruct adult groups and individuals.
• Monitors progress and maintain accurate records and generate monthly detail reports to Training Supervisor

General:

• Uphold the mission and values of JNCS at all times.
• Abide by all applicable guidelines, policies, procedures, laws and regulations relative to the position.
• Participate in learning activities to increase skills and knowledge in areas related to job responsibilities.
• Participate in agency trainings evaluations, conferences, consultations, etc. as requested and as needed for the position.
• Other duties as assigned.

MINIMUM QUALIFICATIONS: The following are the minimum qualifications which an individual needs in order to successfully perform the duties and responsibilities of this position. Please note that the minimum qualifications may vary based upon the department size and/or geographic location.

• Must be 18 years of age.
• Must have High School Diploma or GED.
• Minimum of 5 years of training experience required.
• Bilingual English and Spanish is required.

KNOWLEDGE/SKILLS/ABILITIES:

• Ability to communicate clearly, concisely and persuasively.
• Ability to use Smart Phone, laptop and other electronic devices to complete required training and time and attendance on payroll portal
• Strong customer, quality and results presentation.
• Ability to interact effectively at all levels and across diverse cultures.
• Ability to be an effective team member.
• Understands organization culture and values.
• Proficient communication and writing skills.
• PC literate, MS Office applications.
• Some travel required.
• Professional image & customer service attitude.
• Self motivated and driven.
• Ability to handle multiple priorities; is results driven and motivated.
• Excellent time management and organizational skills.
• Strong administrative skills.
• Ability to implement a variety of training methods.

PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow individuals to perform the essential functions of the job or restructure marginal functions.

• Must be able to see, hear, speak and write clearly in order to communicate with employees and/or other customers; manual dexterity required for occasional reaching and lifting of small objects, and operating office equipment.
• Travels as required meeting functions of job responsibilities.
• Flexibility around time and work load.
• This position may require the use of smart phones and other mobile electronic devices to perform work functions. The employees use of company-issued devices or pre-authorized use of the employees personal device will comply with the agency's Cell Phone Policy at all times.

WORK ENVIRONMENT: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow individuals to perform the essential functions of the job within the environment or restructure marginal functions.

• Office
• Remote

PERFORMANCE EVALUATION:

• Annual

STATUS:

• Full time
• Non-exempt

SUPERVISION:

• This position is supervised by the Employee Training Manager.

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