Application and Enrollment Coordinator

POSITION OBJECTIVE Working under general direction, the Application and Enrollment Coordinator is primarily responsible for providing professional and high-quality front-line customer service and admission support to prospective and admitted students at the Weatherhead School of Management. The application and enrollment coordinator will (1) support the student life cycle from prospect to applicant through enrollment; (2) manage the application process for all the management school applicants; (3) and interact positively and professionally with all university constituents, both internal and external, including prospective students and their families, current students, faculty, staff and the general public, in-person, on the phone, or electronically. ESSENTIAL FUNCTIONS Manage assimilation and flow of the application process. Process all domestic and international applications for admission; update applicant statuses, prepare applicant files and track throughout the review process. Process admitted student enrollment confirmations and support incoming students during the onboarding process. (48%) Handle complex applicant questions. Provide professional correspondence to advise students of outstanding application materials, application status, and respond to frequently asked questions. Prepare, send out, and maintain admission and scholarship award letters for incoming and returning students. Regularly maintain prospective student, applicant and admitted student data. (20%) Prepare application documents for admissions committee. (10%) Record and process all decisions for application from the admission committee meetings; prepare tuition deposits, I-20 documentation for visa processing and other documents required to onboard incoming students, provide scholarship for memos. (10%) Ensure accuracy of information, which is used in weekly, and annual management reports and ranking surveys. Develop application and admission reports for benchmarking and year over year comparison. Analyze and measure the success of application and onboard processes. Provide input on ways to improve the processes. (7%) NONESSENTIAL FUNCITONS Provide annual updates for the website such as admissions deadlines, application instructions and frequently asked questions. (5%) Perform other duties as assigned. (Apply tot his job Apply To this Job