Patient Access Specialty Scheduler - Remote Scheduling Business Support - Full-Time, 9AM-5:30PM, Competitive Salary, and Comprehensive Benefits

Join Our Team: Patient Access Specialty Scheduler - Remote

Contribute to a meaningful mission at Baptist Health South Florida, one of the largest not-for-profit healthcare organizations in the region. We are seeking a highly skilled and compassionate Patient Access Specialty Scheduler to join our team remotely. As a key member of our Patient Access team, you will play a vital role in ensuring seamless patient experiences by scheduling appointments, verifying patient information, and providing exceptional customer service.

About Baptist Health South Florida

Baptist Health South Florida is a leading healthcare organization with 12 hospitals, over 27,000 employees, 4,000 physicians, and 200 outpatient centers, urgent care facilities, and physician practices across Miami-Dade, Monroe, Broward, and Palm Beach counties. Our internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences make us a trusted name in healthcare. We are committed to our faith-based charitable mission of medical excellence and positively impact the human experience for patients, employees, and physicians.

Our Culture and Values

At Baptist Health, we pride ourselves on a culture of quality and dedication. We have been recognized as one of Fortune's 100 Best Companies to Work For for 24 years, and our hospitals and institutes have earned numerous high-performing honors from U.S. News & World Report. We believe in fostering personal connections with our colleagues and patients, and our team members are passionate about delivering quality care with compassion.

Job Summary

As a Patient Access Specialty Scheduler, you will be responsible for scheduling patient appointments, obtaining and verifying demographic and insurance information, and registering patients in our scheduling system. This role requires excellent customer service and interpersonal communication skills, as well as the ability to work in a fast-paced, call center-type environment. If you have a passion for healthcare and a commitment to delivering exceptional patient experiences, we encourage you to apply.

Key Responsibilities:

• Schedule patient appointments for diagnostic, surgical, therapy, physician office visits, and other procedures/treatments
• Obtain and verify necessary demographic and insurance information
• Register patients and enter data into our scheduling system
• Meet individual quality metrics and productivity standards
• Provide professional, compassionate, and friendly service to patients, families, employees, physicians, and community members
• Maintain accurate and up-to-date knowledge of regulatory guidelines, including HIPAA, AHCA, EMTALA, and Medicare coverage structure

Qualifications:

Education:

• High school diploma, certificate, GED, or equivalent required

Additional Qualifications:

• Complete and pass the Patient Access training course
• Ability to work in a high-volume, fast-paced work environment
• Basic mathematical calculations and detail-oriented skills
• Excellent customer service and interpersonal communication skills
• Desired: Basic knowledge of medical and insurance terminology
• Experience with computer applications, including Microsoft Office and EMR systems
• Accurate typing skills and bilingual (English, Spanish/Creole) skills a plus

Experience:

• Minimum 1-2 years of experience in patient access, scheduling, or a related field
• Operating Room, Cardiology, CATH, or IR scheduling experience highly preferred

What We Offer:

As a valued member of our team, you will enjoy a comprehensive benefits package, including:

• Competitive salary range: $17.02-$23.46 per hour, depending on experience
• Opportunities for professional growth and development
• Comprehensive training and support
• Flexible remote work arrangement
• Full-time schedule: 9AM-5:30PM
• Access to cutting-edge technology and systems
• Recognition and reward programs

Why Join Us?

At Baptist Health South Florida, we are committed to our employees' well-being and success. We offer a supportive and inclusive work environment that encourages collaboration, innovation, and growth. As a Patient Access Specialty Scheduler, you will have the opportunity to make a meaningful impact on patients' lives and contribute to our mission of delivering exceptional healthcare.

How to Apply:

If you are a motivated and compassionate professional looking for a rewarding career in healthcare, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we will be in touch with you soon.

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We Want to Hear From You!

If this role sounds like a perfect fit, don't hesitate. Apply today and let's build the future together.