Experienced Part-time Medical Procedure Scheduler – Patient Scheduling and Insurance Coordination Specialist
About Workwarp and the Opportunity
At Workwarp, we are dedicated to delivering exceptional patient care and operational efficiency within the healthcare setting. As a leading organization in the industry, we strive to create a work environment that fosters growth, collaboration, and innovation. We are currently seeking an experienced Part-time Medical Procedure Scheduler to join our team, and we invite you to explore this exciting opportunity.Job Highlights:
- Compensation: a competitive salary
- Location: Remote
- Start Date: Immediate openings available
- Position: Part-time Medical Procedure Scheduler
- Company: Workwarp
About the Position
The Part-time Medical Procedure Scheduler is a crucial role that requires a high level of accuracy, attention to detail, and excellent communication skills. As a Medical Procedure Scheduler, you will be responsible for scheduling patient testing, procedures, and admissions while ensuring accurate insurance information is obtained and entered into the system. This role is perfect for individuals who are reliable, organized, and willing to learn.Responsibilities:
- Answer incoming calls in a timely and professional manner, providing exceptional customer service to patients and healthcare providers.
- Schedule all patients for ancillary, surgical, and medical testing/procedures through the applicable scheduling module (i.e. Meditech), ensuring accurate and efficient scheduling processes.
- Select accurate insurance carrier plans and inform the patient or physician office staff of any carrier that is out of network, ensuring compliance with regulatory requirements.
- Inform the physician office staff or patient of any testing requirements according to the instructions and queries in the scheduling module, ensuring seamless communication and coordination.
- Ensure that any edits are performed in the scheduling module, maintaining accurate and up-to-date patient information.
- Ensure physician orders are indexed appropriately, ensuring timely and accurate processing of orders.
- Maintain knowledge of the scheduling reports for the next day to ensure department readiness in the event of any unscheduled Meditech downtime, ensuring business continuity.
- Work closely with the physician office staff to ensure that pre-cert/authorization numbers are entered in the scheduling or registration system, ensuring compliance with regulatory requirements.
- Select the correct patient medical record number consistently, ensuring accurate and efficient patient identification.
- Maintain open communication with the registration staff regarding those unscheduled patients presenting for services to ensure appropriate testing is performed and times are available, ensuring seamless coordination and communication.
- Utilize appropriate method/tool to communicate with Patient Access and other facility departments as necessary, ensuring effective communication and collaboration.
- Edit medical accounts to appropriate status per facility or SSC standards and guidelines, ensuring accurate and up-to-date patient information.
- Receive, maintain, and index physician orders per facility and SSC standards and guidelines, ensuring timely and accurate processing of orders.
Requirements:
- High school diploma or GED preferred.
- Minimum of one year of related experience required, preferably in healthcare. Relevant education may substitute experience required.
- Work from home employees are required to have wired high-speed internet (25 MB Download, 6 MB Upload).
Nice-to-Haves:
- Experience with Meditech or similar scheduling modules.
- Knowledge of healthcare regulations and compliance requirements.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Basic computer skills and proficiency in Microsoft Office applications.
Benefits:
At Workwarp, we offer a comprehensive benefits package that includes:- Comprehensive medical coverage.
- Additional options for dental and vision benefits.
- Life and disability coverage.
- Flexible spending accounts.
- Supplemental health protection plans.
- Auto and home insurance.
- Identity theft protection.
- Legal counseling.
- Long-term care coverage.
- Moving assistance.
- Pet insurance.
- Free counseling services.
- 401(k) Plan with a 100% match on 3% to 9% of pay.
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
- Family support through fertility and family building benefits.
- Referral services for child, elder, and pet care.
- Consumer discounts through Abenity and Consumer Discounts.
- Education assistance.
- Colleague recognition program.
- Time Away From Work Program.
- Employee Health Assistance Fund.
Career Growth Opportunities and Learning Benefits:
At Workwarp, we are committed to the growth and development of our employees. We offer a range of training and development opportunities, including:- On-the-job training and mentorship programs.
- Online training and certification programs.
- Leadership development programs.
- Professional certification programs.
- Education assistance programs.
Work Environment and Company Culture:
At Workwarp, we pride ourselves on our collaborative and inclusive work environment. We value diversity, equity, and inclusion and strive to create a workplace that is welcoming and supportive of all employees. Our company culture is built on the following values:- Integrity.
- Compassion.
- Respect.
- Excellence.
- Teamwork.