Part Time Remote Job Call Center Nurse RN

Job Summary: Sutter Health is seeking a compassionate and skilled Registered Nurse (RN) to join our team as a Call Center Nurse in a part-time, fully remote capacity. This role is designed for dedicated professionals who are passionate about patient care and are looking for a flexible work-from-home opportunity. You’ll provide high-quality support and guidance to patients over the phone, ensuring their questions and concerns are addressed with professionalism and empathy.

Company Overview: Sutter Health is a not-for-profit, integrated health system headquartered in Northern California. We are committed to delivering exceptional healthcare services through a network of hospitals, clinics, and caregivers. Our patient-first approach is supported by innovation, inclusivity, and a focus on delivering care that is both high-quality and accessible.

Job Description: The Call Center Nurse RN plays a vital role in triaging calls, educating patients, and supporting clinical teams remotely. You’ll use evidence-based protocols and your clinical judgment to provide care recommendations and urgent guidance. This role is ideal for nurses who excel in communication, critical thinking, and delivering patient-centered care without being on-site.

Responsibilities

• Provide remote nursing triage and support via phone or digital platforms

• Assess patient needs using approved clinical guidelines and protocols

• Deliver timely, accurate health education and advice to patients

• Collaborate with providers and other healthcare team members as needed

• Document interactions accurately in the electronic health record system

• Assist with prescription refills, follow-up care instructions, and care coordination

Requirements

• Active, unrestricted RN license in the state of residence (multi-state license preferred)

• Minimum of 1 year of clinical nursing experience (telehealth experience is a plus)

• Strong communication and patient engagement skills

• Reliable internet connection and private, quiet workspace

• Ability to work part-time hours, including some weekends or evenings

• Proficient with EMR systems and telehealth tools

Benefits

• Competitive hourly pay ($36–$42/hour depending on experience)

• Work-from-home flexibility with part-time scheduling

• Access to professional development and training resources

• Collaborative and supportive team environment

• Technology and equipment provided

• Opportunity to make a difference in patients' lives from the comfort of your home

How to Apply: Qualified candidates should submit an updated resume and a brief statement outlining their interest and experience in telephonic or remote nursing care. Applications are reviewed on a rolling basis—apply today to start your remote nursing journey with Sutter Health.