UKG Pro Application Management Engineer - Helishores Inc
Role: UKG Pro Application Management Engineer
Location: Remote
Required:
- Proven experience supporting UKG Pro
- Possess strong knowledge of HR, payroll processes, and reporting tools.
- Familiarity with SQL and data validation for issue investigation.
- Strong problem-solving and analytical skills.
- Excellent communication skills to interact with both business users and technical teams.
- Experience working on Scrum methodology.
- Experience with Jira/Ticketing systems
- Teamwork and good client management skills needed
- Can provide prompt responsiveness to incidents and service requests
- Able to actively listen and be empathetic when handling user concerns
- Possess a troubleshooting mindset
Desired:
- Hands-on experience troubleshooting Cognos / BI reports is a plus.
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Report this job- Dice Id: 91129309
- Position Id: 8749390